E-hailing has revolutionised the private transport market in recent years. Consumers are able to summon a ride whenever and wherever they want and settle the bill electronically all through an app.This has made travelling around easier for the consumer and provided a new source of employment for e-hailing drivers.

This Policy Ideas considers the following issues: i) the economic impact of e-hailing in Malaysia, for consumers, drivers and the traditional taxi industry; ii) the impact of the government’s new regulations on the e-hailing market; and iii) how the government should develop the regulatory framework going forward in light of these considerations.